Help Desk Interview Questions

What is meant by active directory?
How do you create a policy and organizational unit in windows 2003 server?
How do you apply users to the policy and organizational unit in windows 2003 server?
Which protocol(s) does ADS require?
What is the scope of DHCP server?
What is the difference between 2000 Server and 2003 Server?
What is the difference between domain and domain name server?
How does a protocol work?
What is a ISP and how does it work?
How can we configure a router over switch and which IP Address has to be assigned?
How do you configure Microsoft Exchange in windows 2000 server?
What is VSS and What is its functionality?
What is CVS and What is its functionality?
What are the different version of Windows 2003 and the differences between them?

Desktop Support Interview Questions

What is the difference between outlook & outlook express?
What is ip range in networking side?how we will troubleshoot outlook?
How do you configure ldap on outlook?
What is the difference between LCD and TFT ?
How will you install Operating System in more than 50 PC at a time when the all Pcs having same configuration?
What type of problems are associated with operating system like window XP?
What is IMAP? How does it work?